Last updated: 21 August 2026
At NFCBusinessCoach, we want customers to understand exactly what they're purchasing and what happens if there's a problem.
Our products primarily provide immediate access to digital information, supplier connections, educational material and/or our Discord community.
1. Change-of-Mind Refunds
Because our products contain digital information and supplier details that may be provided or accessed immediately after purchase, we do not generally provide refunds for change of mind.
This includes situations where you purchase the product and then decide that you:
- no longer want to start an NFC plaque business;
- don't have time to pursue the business;
- expected to make money more quickly;
- decide not to contact or order from the supplier; or
- simply change your mind after receiving the supplier information or digital content.
Please read the product description carefully before purchasing.
This change-of-mind policy does not limit any rights or remedies you may have under Australian Consumer Law.
2. Our 7-Day Supplier Guarantee
We provide an additional 7-Day Supplier Guarantee with our supplier-access products.
If our primary supplier cannot supply NFC plaques to your country, contact us within 7 days of your NFCBusinessCoach purchase.
We will first reasonably attempt to provide you with access to an alternative supplier.
Alternative suppliers may have different:
- product prices;
- minimum order quantities;
- products;
- shipping costs;
- shipping times; and
- terms and conditions.
We cannot guarantee that an alternative supplier will offer exactly the same pricing or terms as our primary supplier.
3. When We Will Refund Under the 7-Day Supplier Guarantee
If our primary supplier cannot service your country and we are unable to provide a suitable alternative supplier, we will refund the amount you paid to NFCBusinessCoach for the relevant purchase.
To claim under the 7-Day Supplier Guarantee, email:
nfcbusinesscoach@gmail.com
within 7 days of purchase and include:
- the name and email used for your purchase;
- your country;
- your order details; and
- reasonable information showing that the supplier cannot service your country.
We will review the request and respond within a reasonable period.
4. Supplier Response Times
Our suppliers are independent third-party businesses.
We cannot guarantee how quickly a supplier will respond to an enquiry.
A delayed response does not automatically mean that the supplier cannot fulfil an order and does not automatically entitle a customer to a refund.
If you have made reasonable attempts to contact the supplier and have not received a response, contact us at nfcbusinesscoach@gmail.com.
We will reasonably attempt to assist you or provide alternative supplier details where appropriate.
5. Supplier Prices
Supplier prices, shipping costs, minimum order quantities and availability can change.
A supplier changing its prices after you purchase NFCBusinessCoach access does not, by itself, create an entitlement to a change-of-mind refund.
Any supplier pricing shown by NFCBusinessCoach represents information available to us at the relevant time and should be confirmed directly with the supplier before ordering.
6. Course and Digital Access
If you purchase a package containing our course or Discord community, please contact us if you experience a genuine problem accessing something included in your purchase.
We will first attempt to correct the problem and provide the access you purchased.
Nothing in this policy limits any remedy you may be entitled to under applicable consumer law.
7. Business Results
Purchasing NFCBusinessCoach does not guarantee that you will make sales, profits or any particular amount of money.
Not achieving the business results you hoped for is not, by itself, grounds for a refund.
Your results depend on factors including your effort, sales ability, location, market, pricing and execution.
8. Australian Consumer Law
The 7-Day Supplier Guarantee is an additional guarantee provided by NFCBusinessCoach.
Nothing in this Refund Policy excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.
Where a customer is legally entitled to a remedy under Australian Consumer Law, this policy does not prevent them from exercising that right.
9. Refund Processing
Where a refund is approved, we will generally return the payment using the original payment method where reasonably possible.
Processing times after a refund is issued may depend on the customer's bank, card provider or payment processor.
10. Contact Us
For refund requests or supplier-access problems, contact:
NFCBusinessCoach
PO Box 112
Surfers Paradise QLD 4217
Australia
Email: nfcbusinesscoach@gmail.com
Website: nfccoach.store